Shipping Policy
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Order Processing Time:
- Orders will be processed and shipped within 1-2 working days after the order is placed. Working days refer to Monday to Friday and Saturday morning, excluding general holidays.
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Shipping Carrier:
- We utilize SF Express as our primary shipping carrier. Your order will be shipped using their services.
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Shipping Time:
- Once shipped, the estimated delivery time will depend on the destination. Generally, you can expect your order to arrive within 1-2 working days within Hong Kong.
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General Holidays:
- Orders placed on general holidays will be processed and shipped on the next working day. Please note that there may be additional delays during peak holiday seasons.
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Free Local Shipment:
- We offer free local shipment for orders over HKD$500. For orders below HKD$500, a shipping fee will be applied.
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Store Pick-up Option:
- In addition to local shipment, we also provide a free store pick-up option. If you prefer to pick up your order in person, simply select the "Store Pick-up" option during the checkout process. Once your order is ready for pick-up, we will notify you via email or SMS.
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Oversea Delivery:
- We regret to inform you that we do not provide oversea delivery services at the moment. Our shipping services are limited to locations within Hong Kong only.
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Tracking Information:
- Once your order is shipped, we will provide you with a tracking number. You can easily monitor the shipping progress using the provided tracking information.
Please note that the above policy is subject to change and may be updated without prior notice. For any further inquiries or assistance regarding your shipment, please feel free to reach out to our customer support team.